It is truly unbelievable that a company can become more profitable overnight the way that Handy.com has proven itself capable of doing with its sustainable plan throughout its several markets. Handy has shown that companies outside of the typical places for startups to exist can and do become successful when the founders and leaders of those companies know how to direct their businesses with the best strategies. Those strategies do not always become implemented without resistance. Handy’s founders had a lot of trouble putting their strategies into place because they were so radical.
One of the founders from Handy had the bright idea to bring new cleaning professionals and other service people into their database through online applications only, https://www.handy.com/services. This was a different approach to what they had been doing. The company was used to bringing new service people into their database by having them do their applications with an actual human being, but one of the founders decided that the company could save a bundle of money by using online applications. They tested this idea and another similar idea that used automated bots in two markets only. They did not want to try it with all of their markets in case it was disruptive.
The reason that the idea was challenged is because it was believed that the online only processes would stop people who would normally apply to the company because they wanted to speak with an actual person instead of a bot. They tried the new idea in Washington D.C. and Miami. The idea was so successful that both founders agreed to it, and this is now the way that Handy runs its onboarding process. There is an article from Inc.com that explains what Handy went through over the years. Here is a link to the article.